Last updated: 26 December 2025

WB Mart (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website and services.

1. Information We Collect

When you visit or shop on WB Mart, we may collect the following information:

  • Name, phone number, email address
  • Delivery address and location details
  • Order details and purchase history
  • Payment information (processed securely via third-party payment gateways)
  • Technical data such as IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

  • Process and deliver your grocery orders
  • Contact you regarding orders, delivery, or support
  • Improve our website, services, and customer experience
  • Send updates, offers, or promotional messages (only if you agree)
  • Maintain security and prevent fraud

3. Payment Information

All online payments on WB Mart are handled through secure third-party payment gateways. We do not store or process your card or banking details on our servers.

4. Sharing of Information

We do not sell or rent your personal information to third parties.
Your information may only be shared with:

  • Delivery partners for order fulfillment
  • Payment gateway providers for secure transactions
  • Legal authorities if required by law

5. Cookies

Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings.

6. Data Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of promotional communications at any time

8. Third-Party Links

Our website may contain links to third-party websites. WB Mart is not responsible for the privacy practices or content of such external sites.

9. Changes to This Policy

WB Mart may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

WB Mart
Siliguri, West Bengal
📞 Phone: [your phone number]
📧 Email: [your email address]